Healthcare Program Management SLP 4
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Health Care Operations and Quality
From the library access the following text: Healthcare Operations Management
(Authors: Daniel B. McLaughlin & Julie M Hays). Review Chapter 1:
The Challenge and the Opportunity (Introduction to Healthcare
Then, review common hospital operations problems at http://www.beckershospitalreview.com/hospital-management-administration/5-common-hospital-problems-and-suggestions-for-how-to-fix-them.html.
Select two of the problems identified in the above article and
develop a 2- to 3-page paper assessing the reasons for the problems and
possible solutions (recommended solutions should include a brief plan of
action). In your paper, identity which of the ten action steps
recommended by Institute of Medicine (IOM) to close the quality chasm is
applicable to each selected problem. The ten action steps can be found
on pages 6 and 7 of the text or at the following link: http://www.nationalacademies.org/hmd/~/media/Files/Report%20Files/2001/Crossing-the-Quality-Chasm/Quality%20Chasm%202001%20%20report%20brief.pdf
SLP Assignment Expectations
- Conduct additional research to gather sufficient information to
support your identification of problems and recommended solutions
- Limit your response to a maximum of 3 pages.
- Support your SLP with peer-reviewed articles, with at least 2
references. Use the following source for additional information on how
to recognize peer-reviewed journals: http://www.angelo.edu/services/library/handouts/peerrev.php.
- You may use the following source to assist in your formatting your assignment: https://owl.english.purdue.edu/owl/resource/560/01/.
AHRQ. (2002). Improving health care quality. Retrieved from https://archive.ahrq.gov/research/findings/factsheets/errors-safety/improving-quality/improving-health-care-quality.pdf
Fields, R. (2011). 5 common hospital problems – and suggestions for how to fix them. Retrieved from http://www.beckershospitalreview.com/hospital-management-administration/5-common-hospital-problems-and-suggestions-for-how-to-fix-them.html
IOM. (2001). Crossing the quality chasm: A new health system for the 21st century. Retrieved from http://www.nationalacademies.org/hmd/~/media/Files/Report%20Files/2001/Crossing-the-Quality-Chasm/Quality%20Chasm%202001%20%20report%20brief.pdf
Jones, E., Hartley, C., & Roberts, W. (n.d.). The definition of health care operations. Retrieved from http://www.hipaa.com/the-definition-of-health-care-operations/
Joshi, M., Ransom, E. R., Nash, D. B., & Ransom, S. B. (2014). The healthcare quality book: Vision, strategy, and tools. Chicago, Illinois: Health Administration Press.
McLaughlin, D. B., & Hays, J. M. (2008). Chapter 1: The challenge and the opportunity. Healthcare operations management. Chicago: Health Administration Press.