1. List and discuss the pros and cons of:
(a) An internal manager serving as a training facilitator.
(b) An outside consultant serving as a training facilitator.
In addition to the above list, support your rationale with your original thoughts
2. A.What media and multimedia tools would best help you develop training content and material for employees and managers of an organization in crisis?
B. Would the training you develop generally work for different types of crises?
Cite any sources used.