Information on SPRING , YAS, business and finance homework help

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Yokogawa Electric Asia Pte Ltd (YAS) received the 2011 Singapore Quality Award (SQA)
in recognition for their continuous improvement and excellence in their manufacturing
operations in Singapore. 

Please visit the SPRING Singapore’s website to download the Summary Report for
Yokogawa Electric Asia Pte Ltd.
http://www.spring.gov.sg/Building-Trust/Business-Excellence/The-BE-CommunityPartners/Documents/SQA_Yokogawa_Electric_2011_Summary_Report.pdf 

Please study SQA Summary Report on YAS and answer the following questions. Do note
that the SQA Summary Report on Yokogawa Electric Asia Pte Ltd is based on the old BE
framework (1994 version)

(a) Introduce the SPRING Singapore Business Excellence Framework. Distinguish the
seven (7) criteria of the framework.
(10 marks) 

(b) The key to excelling in SPRING Singapore Business Excellence journey lies in the
learning and innovation of the organisation. Under the Processes criterion, discuss, in a
400-word essay, the sub-categories of Innovation Capabilities and Process
Management, and their respective requirements to be addressed.
(12 marks) 

(c) Relate the system used by YAS in their Production Innovation Process to the areas to
address in Items 5.1 and 5.2 in the Processes criteria.
(10 marks)

Please input links for any external sites that you use for references.

Thanks

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