Report: Analysis of PESTLE Forces Scenario Effective change plans are created by understanding several external factors influencing an organization, including p olitical, e conomic, s ocial, t echnolo
PESTLE FORCES 8 [Title Here, up to 12 Words, on One to Two Lines] [Author Name(s), First M. Last, Omit Titles and Degrees] MBA687 SNHU [Faculty] [How to use this template: Use the Word Outline View to organize your document. Replace the instructions in brackets with your content. Make sure you support your analysis and recommendations with research; define your terms and tools using concepts from the course materials. Use the Word References Tab to automate citations and references. Delete the brackets. Remember that you are writing a report for executives at a business not a paper for a professor at a university. Keep your writing concise. Short-attention span theater.] [Title Here, up to 12 Words, on One to Two Lines] [Identify social and technological factors that can affect change readiness in an organization. Consider how these factors may influence the employees at the U.S. branch of the Singaporean software solutions provider. Then, write a report explaining your analysis to the VP.] [TIP: Just as you would always include an introduction for an academic document, always include a summary for your business documents. Think in the terms of BLUF, Bottom Line Up Front. This can include your hook, theme, goals, outcomes, and process.] Tool for analysis: PESTLE [Describe PESTLE analysis and how you will use it to analyze the U.S. branch and make recommendations for change.] How social factors influence change requirements [Explain how social factors influence the change requirement of the organization.] [Use the PESTLE Forces Guide to identify social factors and refer to the U.S. Branch Overview for data about the U.S. branch] Social factors influencing change requirements [Which social factors will significantly influence the change requirements of the U.S. unit’s workforce?] How social factors influence change readiness [How will social factors influence change readiness in the workforce?] Demographic data [How will you visually present and emphasize social factors depicted through demographic data?] How technological factors influence change requirements [Explain how technological factors influence the change requirement of the organization.] [Use the PESTLE Forces Guide to identify technological factors and refer to the U.S. Branch Overview for data about the U.S. branch.] Technology factors influencing planning and training [Which technology factors will significantly influence workforce planning and training requirements, (Official Report)?] Technology factors influencing change readiness [How will technology factors influence change readiness in the workforce?] Demographic data [How will you visually present and emphasize technological factors depicted through demographic data?] Conclusion [Summarize key ideas and recommendations. Explain why your recommendations ae important to the organization. Challenge the audience; let them know what they need to do.] Appendix: PESTLE Forces Worksheet [Optional] [Use the Social and Technology tables as worksheets. These can guide you through how to answer the critical questions for your report. The worksheet is optional but would be helpful as an appendix to show how you arrived at your answers.] Political Political factors determine the extent to which government and government policy may impact an organization or a specific industry. Economic Economic factors consider the various aspects of the economy and how the outlook on each area could impact your business. Social What is the population’s growth rate and age profile? How is this likely to change? Are generational shifts in attitude likely to affect what you are doing? What employment patterns, job market trends, and attitudes toward work can you observe? Are these different for different age groups? What social attitudes and social taboos could affect your business? Have there been recent sociocultural changes that might affect this? How do religious beliefs and lifestyle choices affect the population? Are any other sociocultural factors likely to drive change for your business? PESTLE Forces Potential Impact: Implication and Importance High (H) Medium (M) Low (L) Undetermined (U) Time Frame: 6–12 months 12–24 months 24+ months Type: Positive Negative Unknown Impact: Increasing Unchanged Decreasing Unknown Relative Importance: Critical Important Unimportant Unknown Lifestyles Buying habits Education level Emphasis on safety Religion and beliefs Health consciousness Sex distribution Average disposable income level Social classes Family size and structure Minorities Attitudes toward saving and investing Attitudes toward green or ecological products Attitudes toward renewable energy Population growth rate Immigration and emigration rates Age distribution and life expectancy rates Attitudes toward imported products and services Attitudes toward work, career, leisure, and retirement Attitudes toward customer service and product quality Technology Are there any new technologies that you could be using? Are there any new technologies on the horizon that could radically affect your work or your industry? Do any of your competitors have access to new technologies that could redefine their products? How have infrastructure changes affected work patterns (for example, levels of remote working)? Are there existing technological hubs that you could work with or learn from? Are there any other technological factors that you should consider? PESTLE Forces Potential Impact: Implication and Importance High (H) Medium (M) Low (L) Undetermined (U) Time Frame: 6–12 months 12–24 months 24+ months Type: Positive Negative Unknown Impact: Increasing Unchanged Decreasing Unknown Relative Importance: Critical Important Unimportant Unknown Competing technology development Innovation Research funding Replacement technology/solutions Maturity of technology Manufacturing maturity and capacity Information and communications Consumer buying mechanisms/ technology Technology legislation Innovation potential Technology access, licensing, patents Intellectual property issues Global communications Inventions New discoveries Research Rate of obsolescence Manufacturing advances Information technology Internet Legal Legal factors pertain to any legal forces that define business operation and compliance. Environmental Environmental factors concern the ecological impacts on business. References There are no sources in the current document.
Report: Analysis of PESTLE Forces Scenario Effective change plans are created by understanding several external factors influencing an organization, including p olitical, e conomic, s ocial, t echnolo
PESTLE Forces Guide PESTLE Forces Potential Impact: Implication and Importance ● High (H) ● Medium (M) ● Low (L) ● Undetermined (U) Time Frame: ● 6 –12 months ● 12– 24 months ● 24+ months Type: ● Positive ● Negative ● Unknown Impact: ● Increasing ● Unchanged ● Decreasing ● Unknown Relative Importance: ● Critical ● Important ● Unimportant ● Unknown Political Political factors determine the extent to which government and government policy may impact an organization or a specific industry. ✖ Economic Economic factors consider the various aspects of the economy and how the outlook on each area could impact your business. ✖ Social What is the population’s growth rate and age profile? How is this likely to change? Are generational shifts in attitude likely to affect what you are doing? What employment patterns, job market trends, and attitudes toward work can you observe? Are these different for different age groups? What social attitudes and social taboos could affect your business? Have there been recent sociocultural changes that might affect this? How do religious beliefs and lifestyle choices affect the population? Are any other sociocultural factors likely to drive change for your business? Lifestyles Buying habits Education level Emphasis on safety Religion and beliefs Health consciousness Sex distribution Average disposable income level Social classes Family size and structure Minorities Attitudes toward saving and investing PESTLE Forces Potential Impact: Implication and Importance Attitudes toward green or ecological products Attitudes toward renewable energy Population growth rate Immigration and emigration rates Age distribution and life expectancy rates Attitudes toward imported products and services Attitudes toward work, career, leisure, and retirement Attitudes toward customer service and product quality Technology Are there any new technologies that you could be using? Are there any new technologies on the horizon that could radically affect your work or your industry? Do any of your competitors have access to new technologies that could redefine their products? How have infrastructure changes affected work patterns (for example, levels of remote working)? Are there existing technological hubs that you could work with or learn from? Are there any other technological factors that you should consider? Competing technology development Innovation Research funding Replacement technology/solutions Maturity of technology Manufacturing maturity and capacity Information and communications Consumer buying mechanisms/ technology Technology legislation Innovation potential Technology access, licensing, patents Intellectual property issues Global communications PESTLE Forces Potential Impact: Implication and Importance Inventions New discoveries Research Rate of obsolescence Manufacturing advances Information technology Internet Legal Legal factors pertain to any legal forces that define business operation and compliance. ✖ Environmental Environmental factors concern the ecological impacts on business. ✖
Report: Analysis of PESTLE Forces Scenario Effective change plans are created by understanding several external factors influencing an organization, including p olitical, e conomic, s ocial, t echnolo
MBA 687: US Branch Overview • U.S. annual profit in 2020: $459,680 • Jump in U.S. annual sales in 2020 7.8% • Labor cost 30% of total revenue ($1M) • Benefits accounted for 29.9% of total employer costs for an employee’s compensation o Benefits include paid leave, supplemental pay, insurance, retirement, and savings plans and legally required payments like FICA. o As mandated by the Affordable Care Act (ACA), companies with more than 50 full -time employees must offer a company health plan or pay a tax penalty. o Medical and HRA cost $41,160 annually. Delaware Small Business Data # of small businesses in DE 82,212 # of small business employees in DE 187,556 % of employees working in small business 46.9% % of small business profitability in the United States 40% % of small business CEOs concerned about growing revenues 23% Average turnover small business (voluntary) 45% Average call center turnover (voluntary) 30 -40% Average tenure of an employee in the United States 4.2 years % of small business owners concerned about recruiting and retaining talent 16% Engagement Employee Net Promoter Score (eNPS): – 10 • An eNPS score can range anywhere from – 100 to 100 New Hire 90 -Day Failure Rate: 46% of newly hired employees fail within 12 months • Total turnover rate: 28.8% • Of all employee turnover, 70% is voluntary • Retirements account for 1% • Older individuals tend to stay at the same job for longer periods than younger employees o High -Tech Industry Turnover: 20.9% o Services Industry Turnover: 20.9% o Average call center turnover (voluntary): 30 –40% o Average small business turnover (voluntary): 45% Potential Causes of Turnover • Low company morale • Lack of opportunities for training and career growth • Work -life imbalance • Poor management or leadership practices • Poor communications Employee turnover costs a company 21% of the employee’s salary. The replacement cost per employee is $4,100 per employee. Demogra phics 1. Years of service with the job role • Executive Leadership (VP): 7 years • Manager (Director/Manager, Accounting, Sales, CS): 3.33 years average • Lead Specialist/Key Expert (Coordinators/Team Leaders -Payroll, CS, Shipping and Receiving): 1.76 years average • Senior Level Specialist (Business Development Executive, Executive Office Administrator, Senior CS Specialist, Senior Sales Account Specialist): 1.26 years average • Mid -Level Specialist (CS Specialist II, Business Development Specialist), 1.0 years • Entry Level Specialist (CS Specialist I, Accounting Specialist, AR and AP, Office Specialist I, Sales Account Specialist I): 0.75 years average 2. Years of service with this branch Less than 1: 52 .5% of respondents 1–2: 27.5 % of respondents 3–5: 15% of respondents 6–10: 2.5% 11 –15: 0 16+: 0 Prefer not to answer: 2.5% 3. Years of service by age group Ages 20 –24 : 1.2 years Ages 2 5–34: 1.4 years Ages 35 –44: 3.9 years Ages 45 –54: 4.1 years Ages 55 –64: 4.7 years Ages 65+ 0.0 years 4. Percentage of employees by age group Ages 20 –24 : 45% Ages 2 5–34: 35% Ages 35 –44: 10 % Ages 45 –54: 5% Ages 55 –64: 5% Ages 65+ 0% 5. Percentage of employees by gender identity Male 30% Female 55% Non -binary 10% Other 5% 6. Race/ethnic identification African American or Black: 60% of respondents Hispanic or Latino/a/x: 12.5% of respondents Anglo American or White: 12.5% of respondents Asian: 5% of respondents American Indian or Pacific Islander: 0 Multiracial or Other: 7.5% of respondents Prefer not to answer: 2.5% of respondents Organization Chart