Resolving Conflict

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Describe a conflict that was resolved and considered a “win–win” resolution within your current or past working environment that involved you or someone with whom you directly worked.

  • Research effective conflict resolution strategies .
  • Prepare a 10–15 slide PowerPoint presentation that includes the following:
    • Describe the communications involved during the conflict.
    • Identify the method(s) used to resolve the workplace conflict.
    • Determine strategies implemented to help facilitate a “win–win” resolution to the problem.
    • How did these compare to the ones that you researched?
    • Explain how the resolution strategies and processes that were used could also be used for future conflicts within the workplace or similar environment.
    • Include speaker notes of around 75 words per slide
  • Include a minimum of two sources
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