Question 1

 

 

 

Both individual ethics and organizational ethics have an impact on an employee’s

 

Answer

 

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productivity.

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personal happiness.

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compensation.

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fitness level.

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ethical intention.

 

 

 

Question 2

 

 

 

Which of the following is not a form of retaliation commonly experienced by whistle-blowers?

 

Answer

 

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Relocation or reassignment

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No promotion or raises

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The cold shoulder by coworkers

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Exclusion from work activities

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Praise by supervisors for their honesty

 

 

 

Question 3

 

 

 

Motivation is defined as

 

Answer

 

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a person’s incentive or drive to work.

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a force within the individual that focuses his or her behavior on achieving a goal.

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personal ambition without regard to the impact on others.

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a desire to be finished with a project.

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individual goals.

 

 

 

Question 4

 

 

 

The ability to influence the behavior of others by offering them something desirable is best described as

 

Answer

 

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coercive power.

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reward power.

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expert power.

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legitimate power.

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referent power.

 

 

 

Question 5

 

 

 

The exacting organizational culture is interested in

 

Answer

 

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performance but has little concern for employees.

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investors’ impressions of profitability.

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maintaining a strong corporate culture.

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employees and performance.

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employees’ impressions

 

 

 

Question 6

 

 

 

The ________ leader demands instantaneous obedience and focuses on punishing wrong behavior, achievement, initiative, and self-control.

 

Answer

 

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democratic

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coaching

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affiliative

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coercive

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pacesetting

 

 

 

Question 7

 

 

 

To motivate employees, an organization offers ________ to ________ employees to work toward organizational objectives.

 

Answer

 

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punishment; force

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peer pressure; guilt

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incentives; encourage

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rewards; bribe

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threats; frighten

 

 

 

Question 8

 

 

 

A cultural audit may be used to identify

 

Answer

 

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how cultured a firm’s employees are.

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unethical employees.

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unethical organizations.

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an organization’s culture.

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organizational structure.

 

 

 

Question 9

 

 

 

The ultimate “stick” associated with the FSGO is fines or probation, which involves on-site observation by consultants, monitoring of the company’s ethical compliance efforts, and

 

Answer

 

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reporting to the U.S. Sentencing Commission on the company’s progress in avoiding misconduct.

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installation of an ethics hotline.

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payment of any penalties levied.

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appointment of an appropriate high-level manager to oversee the company’s program.

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divestiture of all assets.

 

 

 

Question 10

 

 

 

Organizational ________ can contribute to diminished employee trust and increased employee turnover.

 

Answer

 

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leadership succession

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compensation policies

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ethics programs

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rules

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misconduct

 

 

 

Question 11

 

 

 

Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?

 

Answer

 

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Conduct orientation

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Values orientation

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Coercive orientation

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Obedience orientation

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Compliance orientation

 

 

 

Question 12

 

 

 

In the absence of ethics programs, employees are likely to make decisions based on

 

Answer

 

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their observations of how their coworkers and superiors behave.

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how they and their family members behave at home.

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their conscience.

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their religious values.

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their family values

 

 

 

Question 13

 

 

 

A strong ethics program includes all of the following elements except

 

Answer

 

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a clause promising good stock market performance.

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a written code of conduct or ethics.

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formal ethics training.

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auditing, monitoring, enforcement, and revision of standards.

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an ethics officer to oversee the program

 

 

 

Question 14

 

 

 

For an ethical compliance program to properly function,

 

Answer

 

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consistent enforcement and disciplinary action are essential.

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employees must be monitored using any means necessary.

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it is not necessary to set measurable program objectives.

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the same program should be used in all countries of operation, regardless of cultural differences.

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the company must wait until after misconduct occurs to develop a means of preventing

 

 

 

Question 15

 

 

 

In the long run, a(n) ________ orientation may be better for companies, perhaps because it increases employees’ awareness of ethics issues at work.

 

Answer

 

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code

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obedience

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compliance

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values

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individual

 

 

 

Question 16

 

 

 

A(n) ________ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) ________ orientation strives to develop shared standards.

 

Answer

 

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obedience; values

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compliance; values

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legal; values

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values; compliance

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values; obedience

 

 

 

Question 17

 

 

 

Which of the following is probably the best way for a manager to provide good ethics leadership?

 

Answer

 

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Hire an ethics officer

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Write a code of conduct

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Conduct ethics audits

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Set a good example

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Only hire good employees

 

 

 

Question 18

 

 

 

________ is an independent assessment of the quality, accuracy, and completeness of a company’s social or ethics report.

 

Answer

 

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Publication

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Verification

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Auditing

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Analysis

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Validation

 

 

 

Question 19

 

 

 

Which of the following does not have a significant impact on the success of an ethics program?

 

Answer

 

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Senior management’s ability to successfully incorporate ethics into the organization

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The quality of communication

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The size of the company

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The content of the company’s code of ethics

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The frequency of communication regarding the ethical code and program

 

 

 

Question 20

 

 

 

Retaliation against employees that report misconduct is a problem in ________ cultures.

 

Answer

 

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weak ethical

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strong ethical

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high power distance

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diverse

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international

 

 

 

Question 21

 

 

 

Ethics audits can help companies identify potential ________ so they can implement plans to eliminate or reduce them before they reach crisis dimensions.

 

Answer

 

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competitive advantages

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risks and liabilities

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productivity issues

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technological glitches

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market opportunities

 

 

 

Question 22

 

 

 

Which of the following is not a benefit of ethics auditing?

 

Answer

 

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It can improve a firm’s performance and effectiveness.

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It can increase a firm’s attractiveness to investors.

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It can identify potential risks.

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It can harm relationships with stakeholders.

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It can reduce the risks associated with misconduct.

 

 

 

Question 23

 

 

 

Which of the following is not a step in the ethics auditing process?

 

Answer

 

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Secure commitment of top executives and directors.

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Review organizational mission, goals, values and policies, and define ethical priorities.

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Report the results to the U.S. Sentencing Commission.

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Collect and analyze relevant information.

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Verify the results.

 

 

 

Question 24

 

 

 

What should be the first step in the auditing process?

 

Answer

 

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Secure the commitment of top executives and directors

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Define the scope of the audit

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Establish a committee to oversee the audit

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Collect and analyze data

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Review organizational mission, goals, values, and policies

 

 

 

Question 25

 

 

 

________ are a primary stakeholder group and should be included in the ethics auditing process because their loyalty determines an organization’s success.

 

Answer

 

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Customers

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Employees

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Special interest groups

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Competitors

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Legislators