ASSIGNMENT (Worth: 25 points)

The purpose of this assignment is to: 

1. 
Analyze business letters for effective use of information.

2. 
Use the correct words in communicating ideas and information.
Thus, you will develop your skills at writing either a bad
news memo or a persuasive memo and apply what you’ve learned about
integrating proper grammar, mechanics, and usage.

3. 
Use correctly direct, indirect, and persuasive messages.

SCENARIO OPTION #1: Bad News Memo Document Makeover

Melissa Dugan, Global Business Communications HR Benefits Manager,
is requesting your help with the Bad News Memo about corporate health insurance
changes.

· 
Read Melissa Dugan’s Bad News Memo draft (see below, page 2).

SCENARIO OPTION #2: Persuasive Memo Document Makeover

Shauna Eckert, Global Business Communications Events Planner, is
requesting your help with the Persuasive Memo about reducing absenteeism and
improving productivity.

· 
Read Shauna Eckert’s Persuasive Memo draft (see below, page 3).

INSTRUCTIONS

To meet the Unit 4 assignment requirements, you may choose to
respond to EITHER the Bad News Memo Document Makeover (Option #1) OR the
Persuasive Memo Document Makeover (Option #2).

· 
Correct the memo using Interoffice memo
format (To, From, Subject, Date). See pp. 163, A-15, A-16.

· 
Be sure to change all of the
dates to current. 

· 
Effectively communicate the ideas and information by
incorporating the correct wording, spelling, punctuation, usage, and
mechanics in your rewritten memo. See the “Handbook of Grammar, Mechanics,
and Usage” to guide you.

NOTE: You need
not use the Track Changes feature or highlight your changes. Rewriting the memo
will indicate your changes.

SUBMISSION

Upload your document makeover in Microsoft Word (.doc) or Rich
Text Format (.rtf) as a file attachment by the scheduled due date (see the
Course Schedule). If you do not have MS Word or Rich Text Format, download/use
the open source (free) MS Word-like program from www.OpenOffice.org.