For this assignment, I have a power point and two video’s for you to watch. The 1st video I am discussing what I typically do when I get a new case. As it is not clear in the video, I am currently employed by the Department of Developmental Services which is a state agency in CT. The individuals that I serve all have a developmental disability. The second video is of Carlos and follows Carlos in his current position. Please submit your responses through canvas.

1.) What do you think the challenges are of serving an individual that is already getting services?

2.) Why is historical information crucial to know before meeting a client?

3.) What do you think about the rapport that Carlos had with the individuals that he served?

4.) Carlos gives an example of how he prepped before meeting a client and learned about a significant event that happened to her father. What are your thoughts on how he shared this information to the client? Why do you think he didn’t confront the client from the get go and if he did, how do you think that would have changed the outcome?